Netflix – Bugs/ Issues/ Requests

  • Stop showing me movies that I’ve already rated. They waste my time. Show some consideration for your customers. If I’ve rated it, assume I’ve seen it.
  • Work with the movie producers to get the DVD extras. I would really like to watch some of those, but am not willing to pay to buy.
  • Remember if I want to view in a sortable list or Gallery View.
    • Also, remember what column I am sorting on in the list view.

Silverlight Installation Problem Error Code: 2104

Netflix, please fix your bug! This has been going on for years now. I have reinstalled several times.

It happens when:

1) I start viewing a movie in my browser.

2) I rip the tap out so that I can maximize it on my other monitor (tv)

3) I close it (after finishing the movie)

4) I then try to watch another movie in the original browser window.

Sometimes a ctrl+f5 will fix it, but most of the time I have to completely shut down all instances of my browser and restart. This can be a pain since I have multiple tabs open at the time.

I’m using firefox.


Silverlight Installation Problem
Error Code: 2104

You have encountered an issue specific to Microsoft Silverlight, the software used to watch movies on the Netflix website. This issue is often resolved by uninstalling and then reinstalling Microsoft Silverlight on your computer.

To uninstall Microsoft Silverlight on your Windows computer, please follow these steps:

Close any currently open internet browser windows
Click on the Start button.
Select Control Panel.
In Windows XP, select Add or Remove Programs. In Windows Vista/Windows 7, select Programs & Features.
Locate and click on Microsoft Silverlight
Choose Remove in Windows XP or Uninstall in Windows Vista/Windows 7.

After completing the above steps, attempting to Watch Instantly on will prompt you to reinstall Microsoft Silverlight

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6 Responses to Netflix – Bugs/ Issues/ Requests

  1. Amanda says:

    I’ve also been experiencing this issue every day for several days. All of their tools to fix it are Windows-specific and I happen to use a Mac. Netflix is great, but at the point where I’m having to uninstall Silverlight and reinstall it every day it’s no longer of value to me. Simply restarting my browser worked for a little while but now it no longer works and I can’t uninstall it without digging around via command line. Dragging the Silverlight plugin to the trash doesn’t actually uninstall anything — instead there are several folders you need to delete.

    I also have an issue with the Silverlight site. Apparently you can’t download it if you already have it installed or they have a non-obvious way of doing this. I don’t think this will solve the underlying problem of Netflix throwing an error whenever I try to watch something after “Playback has timed out.”

    Netflix is the only application with this issue — Silverlight works fine on every other site I visit regardless of my browser. Admittedly, I haven’t tried their support but from the sound of it they seem to turf people off on Microsoft to get it fixed and I’m pretty certain it’s a Netflix-specific issue at this point since the rest of the Internet has no issues with my plugin.

  2. Reece says:

    Indeed, this is still going on, I’m considering cancelling my account and just buying the the series that I want, the service is not worth the hassle at all.

  3. Jay says:

    I also get this error daily and I need to keep uninstalling and reinstalling SilverLight every single day.

  4. ANDRE R GIGNAC says:

    After having spent more than two hours trying to watch something on Netflix, but not being able to because of the repeated requests to install Silverlight, I have simple closed my account at Netflix. Period. Just do that everyone, and they’ll end up fixing their problem with Microsoft. I guarantee you.

  5. Eric Mattox says:

    I done as instructed and still cannot get netflix to play a single thing.